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It can happen, even to the best pilot. So you’ve just crashed your DJI Mavic Pro or Mavic Pro Platinum, it needs repair, and you need to know what the next steps are. Or maybe you didn’t crash, and something’s just not working right, which can be super frustrating. Of course one of the first things you want to know is what you’re looking at in terms of Mavic Pro repair cost, and exactly how much it will take to get you back in the air as soon as possible. You’ve already typed in “DJI Mavic Pro repair near me”, and come up with nothing nearby. With Dronefly Mavic Repair Service, location is not an issue. Whether you’ve got a Mavic Pro or Mavic Pro Platinum to repair, you simply purchase the repair service, ship it in to us, and we get it fixed and back to you, so you can get back in the air as soon as possible. The price for repair service is standard across Mavic Pro models, at a flat rate of $149 (not including parts).
One of the most common types of repairs is a Mavic Pro gimbal replacement. Other parts of your drone that we will check over, and replace if necessary, include (but are not limited to!) the drone motors and propellers, GPS module, forward and downward obstacle avoidance sensors, ultrasonic sensor, electronic speed controller (ESC), power port module, main camera board, and more. Repair service also includes any needed work on the controller, which should be included in the box when you ship the drone in to us. After a thorough examination and diagnosis, our expert technicians will provide you with a cost estimate for replacement parts needed to complete your Mavic Pro drone repair. (Mavic Pro Repair Service also includes Mavic Pro Platinum repair.) After you give the go-ahead, we get your drone repair finished up and ship it back to you. You can rest assured that all labor costs, as well as return shipping costs, are included in your initial Repair Service purchase price, and you won’t have any other hidden fees or surprises sprung on you. Our top-rated service, fast turn-around time and 100% satisfaction guarantee will get you flying again in no time.
The team at Dronefly pride ourselves on excellent customer service and top of the line products. That commitment extends fully into our repairs department.
We can get you back in the air quickly, and keep you up to date every step of the way.
This Repair Service is for repairs of DJI Mavic Pro and Mavic Pro Platinum.
NOTE: Mavic Air repairs can be found HERE.
Ready to get back in the air?
STEP 1: Purchase Repair Service
Click add to cart and check out as with any other item.
STEP 2: Send Us Your Drone
Once you’ve purchased the repair service, please pack and ship your drone and remote controller only in a standard shipping box. Sending your aircraft in an oversized case may incur additional return shipping costs. Also, please do not include batteries, chargers, or other accessories.
Please fill out and include the downloaded form in your box and ship to:
Our knowledgeable and experienced technicians will diagnose your aircraft to understand what will be needed to repair your aircraft. Once they have a clear idea of the necessary parts, they will contact you to get approval to continue with the repair.
Don’t worry, labor is included in the original repair service purchase.
Our goal is to provide you and your drone with expert service while getting you back in the air as fast as possible. Excluding cameras/gimbals, most repairs can be completed with less than $400 in parts. In order to expedite your repair, we request a pre-approval in this amount. If the cost of necessary parts is less than $400, you will only be charged the lesser amount for the parts used. If the cost of necessary parts is greater than $400, a repair technician will contact you to discuss and approve before proceeding with the repair.
STEP 4: Physical Repair
Once you approve the parts for your repair, our techs will get to work repairing your drone!
STEP 5: Fine-Tuning & Testing
Before sending out your repaired drone, we make sure all of the firmware is updated and sensors are calibrated before taking your drone up for a thorough test flight to ensure your drone is in peak condition.
STEP 6: Return Shipping
Return shipping via UPS Ground (in the continental U.S.) is included in the repair service.* We will ship your drone back in a standard shipping box with custom foam to ensure your aircraft is as safe as possible on its way back to you.
* - Drones sent in oversized cases or "tough cases" may incur additional shipping charges.
We do not fix water damage or flyaway units.
Please do not ship us damaged lipo batteries.
Customers will be charged a disposal fee of $25 per damaged battery.
Dronefly cannot be held responsible for any future issues or parts that may fail.
Gimbals and cameras are not repairable with this service. We can only replace the gimbal and camera units.
We DO NOT accept outside parts or parts provided by customers.
Any modified remotes will not be used for our final test flight. We will also not be held liable for any crashes.
Any approved or pre-approved repair service is non-refundable.
By sending Dronefly your craft for service and repairs, you pre-approve a charge of up to $400 for repairs without additional authorization. Any repairs that will cost over $400 dollars will need to be approved by the customer.
If the customer decides they do not want their drone repaired after a diagnosis, the service fee will be adjusted as follows:
The final repair balance must be paid by the customer within 14 days of completing the repair.
Once a repaired product is shipped back and received by the customer, all claims must be made within 7 days of receiving the item.
Please click to download our Repair Service Form. For a quick and painless repair, please read and complete the form before including it in the box with your broken drone.